baji vaip Privacy Policy
Your personal information is very important to us. This policy describes how baji vaip collects, uses, stores, and protects your information.
This privacy policy applies to all services, websites, and mobile applications of the baji vaip platform. Please read this policy carefully before using the site. Continuing to use the service will be taken as your acceptance of the terms set out in this policy. Reading our Terms and Conditions alongside this policy will give you a complete picture of the overall agreement.
Scope of Data Collection
baji vaip collects certain types of information from users in order to operate its services. This collection process is fully transparent and purpose-driven.
1.1 Information Provided Directly
We collect the information you provide directly at the time of account registration:
- Full name and date of birth (for age verification — 21+ age is mandatory)
- Mobile number and email address
- National ID card or passport number (when identity verification is required)
- Payment account details (bKash, Nagad, Rocket, Upay or bank account number)
- Your self-created password (stored in encrypted form — never kept as plain text)
1.2 Automatically Collected Information
When you browse our site or use the app, some information is collected automatically:
- IP address and device identifier
- Browser type and version
- Session duration and page visit history
- Cookies and local storage data (see Section 7 for details)
- Transaction history and gaming activity
1.3 Information Received from Third Parties
For the purpose of identity verification or fraud prevention, baji vaip may also collect limited information from trusted third-party services. This is always done within the limits of applicable law.
Purpose of Data Use
Collected information is used only for specific and legitimate purposes. baji vaip never uses personal information for unnecessary or excessive purposes.
- Account Management: Completing registration, confirming identity, and keeping account access secure.
- Financial Transaction Processing: Confirming deposits and withdrawals — minimum deposit ৳200, minimum withdrawal ৳1,000.
- Security: Preventing unauthorised access, fraud, and money laundering.
- Customer Support: Providing accurate assistance through 24/7 live chat and email support.
- Service Improvement: Analysing user experience to improve site quality.
- Promotional Communications: Informing users about bonus offers and updates — but only for those who have consented to such communications.
- Legal Compliance: Adhering to applicable laws and regulations and assisting in dispute resolution.
baji vaip never sells your information to third parties. Information is shared only when it is essential for providing the service or required by law.
Data Storage and Security
3.1 Storage Method
All your personal information is encrypted using SSL (Secure Socket Layer) technology and stored on secure servers. Payment-related information is kept under additional layers of protection to prevent any unauthorised access.
3.2 Retention Period
Information is retained for as long as your account is active and for any legally required period thereafter. When information is no longer needed, it is deleted through a secure process.
3.3 Security Measures
baji vaip maintains the following security measures:
- 256-bit SSL encryption for data transmission
- Two-factor authentication (OTP-based)
- Regular security audits and system updates
- Restricted access policy — only authorised staff can access data
- Automated systems for detecting suspicious activity
Data Sharing with Third Parties
baji vaip may share information with third parties in the following limited circumstances:
4.1 Service Partners
Only the necessary information is shared with selected partner organisations for payment processing (bKash, Nagad, Rocket, Upay, and bank transfers), identity verification, and technical services. These partners are contractually bound to comply with baji vaip's privacy standards.
4.2 Legal Obligations
If providing information is required as part of a court order, investigation, or legal process, only the specific information required will be provided to the relevant authority.
4.3 Business Changes
In the event of a future merger, acquisition, or asset transfer, user information may pass to the new authority. Users will be duly notified in advance in such cases.
User Rights
baji vaip believes every user should have control over their own information. To that end, you are granted the following rights:
5.1 Right to Access
You may request a copy of the information we hold about you at any time. Contact the support team and it will be provided within a set timeframe.
5.2 Right to Rectification
If any information we hold about you appears to be incorrect or incomplete, you may request a correction. Our 24/7 customer service team is always ready to help.
5.3 Right to Erasure
In certain circumstances — such as after closing your account — you may request that your personal information be deleted. However, some information may need to be retained where required by law or in the case of an ongoing dispute.
5.4 Right to Opt Out of Marketing Communications
You may stop receiving promotional emails or messages at any time. This can be done by changing your account settings or by contacting the support team directly.
Protection of Minors
All services of baji vaip are strictly for users aged 21 and above (21+). We do not knowingly collect information from any minor. Date of birth is verified at account registration, and if there is any suspicion of a minor, the account is suspended immediately.
For more information on responsible gaming, please read our Responsible Gaming section, which covers self-exclusion, bet limit settings, and support resources.
Cookies and Tracking Technologies
7.1 Use of Cookies
baji vaip uses various types of cookies. These improve your browsing experience, remember login details, and help monitor site performance.
- Essential Cookies: Required for the site to function properly — these cannot be disabled.
- Functional Cookies: Remember your preferences and settings.
- Analytics Cookies: Used to analyse site usage statistics.
7.2 Cookie Controls
You can manage cookies from your browser settings. Please note that disabling essential cookies may cause some site features to not work properly.
International Data Transfers
Your information may be stored or processed on servers outside Bangladesh as required for operating the service. In such cases, baji vaip ensures that adequate protections are in place in the destination country or system, and that the data transfer is consistent with this privacy policy.
Changes to This Policy
baji vaip may amend this privacy policy as needed. Users will be notified by email or through the site before any significant change. Continuing to use the service after a change will be taken as acceptance of the new policy.
The "Last Updated" date at the top of this page always reflects the date of the current version. Previous versions are available upon request.
Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our 24/7 live chat service operates in both Bengali and English.
You can contact us by email: [email protected]
For general questions, visit our FAQ section, where you will find answers to common questions about accounts, payments, and bonuses.
Protecting your privacy is a core responsibility of baji vaip. In the event of any data breach, we will notify affected users as quickly as possible.